Q. Is it safe to order a live plant online?
A. Absolutely! You need not to worry about this. There are two main reasons behind this…
1. Our Awesome Packaging: We use a technically designed packaging for delivering our plants. It is a two layered, specially ventilated recyclable package which keeps your plant as well as the planter safe and fresh. We line the inner layer with polystyrene blocks which keeps the pot fixed and unmovable in transit.
2. Our Awesome Courier Services: We use the best courier services in the country to insure your precious plants are delivered as quick and safe as possible.
Q. These glass or ceramic vases are so delicate what if they are broken in transit?
A. We have some special arrangements for the glass vases in our packaging. These vases are multi layered and well protected from any possible physical damages that could happen in transit.
Q. What if my plant is dead in transit?
A. Although this is very unlikely to happen as we are sending hundreds of plants every day across the country. But in case this happens please contact our customer care service and we will replace your plant to a new fresh one not after one week of the date of receiving.
Q. I have no experience of having any kind of plants. How would I know how to take care of them?
A. That is the beauty of the range of plants Nurturing Green have. You need not to be an expert to have these beautiful exotic plants. Just following the care instructions given to you with your plant. To know your plant better we suggest you to read our Plant Care section.
Q. Does the tree need sunlight? Can it be kept indoors where there is no sunlight?
A. Its a semi-indoor plant and needs some amount of sunlight. Best would to place it somewhere with decent amount of indirect light like window sill.
Q. Is the product going to look exactly the same as in the pic?
A. These are real live plants & no two plants can be the same. But you'll recieve a healthy similar looking bonsai plant.