Nurturing green gives you not just one reason to join in, but a million reasons! Experience the best work environment and location. You will get to work with the coolest and fun loving people here. We do multiple tasks all day which requires a lot of hard work and courage, but we never get bored of it! We're a young company looking for extremely energetic and creative people to help us grow and reach the target. Our target is to work effectively and efficiently.

Job Description:

1. Performing complete Billing of the company- Retail, B2B and Online.
2. Managing Petty Cash expenses and accounting.
3. Checking the sales return and preparing Credit Notes.
4. E-invoicing and E way bill Generation.
5. Filing of physical receiving of all Sales invoices- in file and soft copy in drive.
6. Wages Distribution.
7. Bill wise knock off/adjustment of debtors and its reconciliation.
8. Updating Freight sheet and cash book weekly basis.

Candidate Specification:

• Required Experience –  2+ years , Working experience in tally and billing.
• Qualification Required – B.COM.
• Mandatory Experience fields – Experience in generating e- invoice and Tally entries.

Position Summary: We are seeking a highly skilled and motivated Online Marketing Specialist to join our team. As an Online Marketing Specialist, you will be responsible for developing and implementing effective online marketing strategies to enhance brand awareness, drive customer engagement, and boost revenue growth. Your primary focus will be on email marketing, marketing ads, and retention management, including creating user journeys, offline to online customer retention strategy planning, and implementing hyper-personalization strategies to acquire customers. The ideal candidate will possess a deep understanding of online marketing channels, customer psychology, and the ability to analyse data and optimize campaigns for maximum performance.

Responsibilities:
Email Marketing:

• Manage end-to-end email marketing campaigns, including audience segmentation, content creation, scheduling, testing, and optimization to drive customer engagement and conversions.
• Utilize email marketing platforms (e.g., Mailchimp, HubSpot) to execute targeted and personalized email campaigns.
• Analyze campaign metrics such as click-through rates (CTR), conversion rates, and engagement to identify optimization opportunities.
• Conduct A/B testing and implement data-driven optimizations to enhance email campaign performance and ROI.
  

Marketing Ads:

• Plan and execute online marketing campaigns across various channels, including marketing ads, SMS, and WhatsApp.
• Collaborate with graphic designers and content creators to develop engaging marketing assets for online channels.
• Analyze campaign metrics such as click-through rates (CTR), conversion rates, and return on ad spend (ROAS) to identify optimization opportunities.
• Utilize AI tools and adopt AI-based approaches to enhance marketing efficiency and campaign performance.
• Provide insights on creative projects, both offline and online, to drive effective marketing ad campaigns.
  
  

Retention Management:

• Develop and implement offline to online customer retention strategies to ensure seamless customer experiences.
• Create user journeys based on customer requirements and outputs, such as designing a user experience journey for specific weather conditions.
• Continuously ideate new user journeys and course-correct existing ones to enhance customer engagement and retention.
• Implement hyper personalization strategies, such as creating a personalized plant doctor who addresses customers specifically, to create a tailored customer approach.
• Collaborate with vendors to execute hyper personalization strategies effectively.
• Implement post-purchase retention and management initiatives to increase customer loyalty.
• Apply the principles of the four P's (product, price, place, promotion) to create effective marketing strategies.
• Utilize customer psychology and insights to develop strategies that reach the right customers.
• Perform daily operations of order compiling and execution.

Requirements:

• Bachelor's degree in marketing, communications, or a related field.
• Proven work experience as an Online Marketing Specialist or in a similar role.
• Strong knowledge and hands-on experience with email marketing platforms and marketing automation tools.
• Solid understanding of online marketing channels, including email marketing, marketing ads, SMS, and WhatsApp.
• Excellent written and verbal communication skills.
• Strong Excel skills and knowledge for data analysis and reporting.
• Strong analytical skills with the ability to derive actionable insights from data.
• Creative mindset and the ability to develop compelling marketing assets.
• Detail-oriented and highly organized, capable of managing multiple projects and meeting deadlines.
• Experience in customer segmentation and retention strategies is a plus.
• Familiarity with CRM systems and customer database management is a plus.
  

If you are passionate about online marketing, possess a data-driven mindset, and thrive in a fast-paced environment, we would love to hear from you. Join our team and make a significant impact on our brand's online presence, customer engagement, and revenue growth.

• Reports to: Manager - HR
• Location: Remote/ Hybrid

Job Summary: We are seeking a skilled and motivated Senior HR Executive to join our team. As a Senior HR Executive, you will play a crucial role in supporting our HR department and ensuring smooth HR operations. You will be responsible for handling various HR functions, including HR operations, payroll management, administration, travel coordination, data management, and reporting.

Responsibilities:

HR Operations:

• Assist in the implementation and execution of HR policies and procedures.
• Handle day-to-day HR operational activities, including employee onboarding, off boarding, and documentation management.
• Maintain employee records, databases, and HRIS systems accurately and confidentially.
• Collaborate with cross-functional teams to ensure seamless HR processes.

Payroll & Benefits, F&F:

• Assist in processing monthly payroll accurately and timely. Coordinate with finance and external vendors for payroll-related matters.
• Ensure compliance with legal and regulatory requirements related to payroll and benefits administration
• Attendance and leave management
• Responsible for complete Full & final Settlement process
• Support employee inquiries regarding payroll, benefits, attendance, leave management etc.

Administration and Travel Coordination:

• Manage administrative tasks such as office supplies procurement, vendor management, and facility maintenance.
• Coordinate travel arrangements for employees
• Assist in organizing company events and employee engagement activities.

Data Management and Reporting:

• Compile and present HR data for various reports, metrics, and insights.
• Maintain accurate HR records and generate periodic reports on key HR metrics

Communication and Stakeholder Management:

• Communicate effectively with employees at all levels to address HR-related queries and concerns.
• Collaborate with cross-functional teams to ensure effective coordination and information sharing.
• Maintain strong professional relationships with external stakeholders, such as vendors and agencies.

Requirements:

• Graduate/ Postgraduate degree in HR with 2 years of experience in HR operations, payroll management etc.
• Strong proficiency in Microsoft Excel for data reporting
• Familiarity with HRIS systems and payroll software is a plus
• Ability to work independently, prioritize tasks, and meet deadlines
• Ability to work in a fast paced, semi structured environment
• Strong interpersonal and problem solving skills

We offer a decent compensation package, flexibility of working from home as well as opportunities for professional growth and development. If you are a proactive and dedicated HR professional with a results driven attitude, we would love to hear from you.

As a customer support specialist for a gardening & plant company , you will play a crucial role in providing exceptional customer service and support to our valued customers. Your primary responsibility will be to assist customers with their inquiries , concerns and orders related to our products . You will be the from line representative of our company and will be instrumental in ensuring our customers have a positive and satisfying experience.

Job Responsibilities :

• Customer Assistance: Respond promptly and professionally to customer inquiries through various channels, such as phone calls, emails, live chat, and social media platforms. Provide information about our gardening products, plant care tips, and services. Offer personalized recommendations based on customers' gardening needs and preferences.
• Handle any issues related to order fulfilment, including returns and exchanges and shipment tracking .
• Troubleshooting: Address and resolve customer concerns, complaints, and technical issues. Investigate problems related to gardening products, offer troubleshooting guidance, and coordinate with relevant teams to find timely solutions.
• Plant Care Guidance: Assist customers with plant care instructions, including watering, fertilization, pruning, and pest control. Educate customers on the specific needs of different plant species and provide recommendations for suitable gardening practices.
• Product Knowledge: Maintain in-depth knowledge of our gardening products, including tools, equipment, fertilizers, seeds, and other related items. Stay updated on new product releases and industry trends to provide customers with accurate information.
• Upselling and Cross-selling: Identify opportunities to upsell additional products or services that align with customers' interests and gardening needs. Cross-promote complementary items to enhance customer experience and increase sales.
• Feedback Collection: Actively gather customer feedback to understand their needs and preferences better. Communicate valuable insights to the management team to improve products and services continually.
• Knowledge Base Maintenance: Contribute to the development and maintenance of a comprehensive knowledge base and FAQs to facilitate efficient customer self-service.
• Collaborate with Internal Teams: Liaise with various internal departments, including sales, marketing, and logistics, to resolve customer issues effectively and improve overall customer satisfaction.
• Continuous Improvement: Identify areas for process improvement within the customer support function and suggest solutions to enhance efficiency and customer experience.

Qualifications:

• Previous experience in customer support or related roles
• Excellent communication skills, both written and verbal, with a friendly and professional demeanour.
• Problem-solving skills to address customer issues effectively.
• Patience and empathy to understand and assist customers with diverse needs.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Proficiency in using customer support software, CRM systems, and other relevant tools.
• Flexibility to work occasional weekends or extended hours during peak seasons.
• Data Management
• Working knowledge of  Ms. Excel and Ms. Office

Position Summary: We are seeking a highly skilled and motivated Online Marketing Specialist to join our team. As an Online Marketing Specialist, you will be responsible for developing and implementing effective online marketing strategies to enhance brand awareness, drive customer engagement, and boost revenue growth. Your primary focus will be on email marketing, marketing ads, and retention management, including creating user journeys, offline to online customer retention strategy planning, and implementing hyper-personalization strategies to acquire customers. The ideal candidate will possess a deep understanding of online marketing channels, customer psychology, and the ability to analyse data and optimize campaigns for maximum performance.

Responsibilities:

Email Marketing:

• Manage end-to-end email marketing campaigns, including audience segmentation, content creation, scheduling, testing, and optimization to drive customer engagement and conversions.
• Utilize email marketing platforms (e.g., Mailchimp, HubSpot) to execute targeted and personalized email campaigns.
• Analyse campaign metrics such as click-through rates (CTR), conversion rates, and engagement to identify optimization opportunities.
• Conduct A/B testing and implement data-driven optimizations to enhance email campaign performance and ROI.
  
  

Marketing Ads:

• Plan and execute online marketing campaigns across various channels, including marketing ads, SMS, and WhatsApp.
• Collaborate with graphic designers and content creators to develop engaging marketing assets for online channels.
• Analyse campaign metrics such as click-through rates (CTR), conversion rates, and return on ad spend (ROAS) to identify optimization opportunities.
• Utilize AI tools and adopt AI-based approaches to enhance marketing efficiency and campaign performance.
• Provide insights on creative projects, both offline and online, to drive effective marketing ad campaigns.
  
  

Retention Management:

• Develop and implement offline to online customer retention strategies to ensure seamless customer experiences.
• Create user journeys based on customer requirements and outputs, such as designing a user experience journey for specific weather conditions.
• Continuously ideate new user journeys and course-correct existing ones to enhance customer engagement and retention.
• Implement hyper personalization strategies, such as creating a personalized plant doctor who addresses customers specifically, to create a tailored customer approach.
• Collaborate with vendors to execute hyper personalization strategies effectively.
• Implement post-purchase retention and management initiatives to increase customer loyalty.
• Apply the principles of the four P's (product, price, place, promotion) to create effective marketing strategies.
• Utilize customer psychology and insights to develop strategies that reach the right customers.
• Perform daily operations of order compiling and execution.

Requirements:

• Bachelor's degree in marketing, communications, or a related field.
• Proven work experience as an Online Marketing Specialist or in a similar role.
• Strong knowledge and hands-on experience with email marketing platforms and marketing automation tools.
• Solid understanding of online marketing channels, including email marketing, marketing ads, SMS, and WhatsApp.
• Excellent written and verbal communication skills.
• Strong Excel skills and knowledge for data analysis and reporting.
• Strong analytical skills with the ability to derive actionable insights from data.
• Creative mindset and the ability to develop compelling marketing assets.
• Detail-oriented and highly organized, capable of managing multiple projects and meeting deadlines.
• Experience in customer segmentation and retention strategies is a plus.
• Familiarity with CRM systems and customer database management is a plus.
  

If you are passionate about online marketing, possess a data-driven mindset, and thrive in a fast-paced environment, we would love to hear from you. Join our team and make a significant impact on our brand's online presence, customer engagement, and revenue growth.

Role Overview: The incumbent will be responsible for daily reporting, automating reports and processes, providing data-driven insights & analysis, and driving strategic projects.

Key Responsibilities -

• Be on top of and publish critical business and product metrics on daily basis and help optimize conversions and drive efficiencies.
• Take complete ownership of reporting areas and work on simplifying, optimising, automating & evolving those areas.
• Proactively analyse data to answer key questions from stakeholders or out of self-initiated curiosity with an eye for what drives business performance, investigating and communicating areas for improvement in efficiency and productivity.
• Create and maintain rich interactive visualizations through data interpretation and analysis integrating various reporting components from multiple data sources..
• Identify, analyse, and interpret trends or patterns in complex data sets.
• Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency & quality.
• Develop & execute database queries and conduct analyses.
• Work with cross functional stakeholders to prioritize business and information needs.
• Drive strategic projects, as and when required.

Skills Required:

• 4+ Years’ Experience in similar role.
• Advanced Excel knowledge, shortcuts, lookups, pivot table, macros, etc.
• Knowledge of SQL queries is Mandatory.
• Knowledge of statistics & experience using statistical packages to analyze datasets (Python, etc) is an added benifit.
• Strong analytical skills with the ability to collect, organize, analyse, and disseminate significant amounts of information with attention to detail and accuracy.
• Familiarity with BI technologies.
• Technical expertise regarding data models, database design development, data mining and segmentation techniques.
• Adept at queries, report writing and presenting findings.
• Attention to detail, Strong bias for action, Execution oriented.
• Proven track record of taking ownership of things and delivering results.

CTC Range – As per the Industry Standards.
Job Location – Hybrid

Ms. Shaily Taneja
Email: hr@nurturinggreen.in